Firm Foundation Construction provides the Terms and Conditions of Use (TOU) for our website below. Questions concerning these TOU may be submitted to admin@ffcwi.com.

Terms of Use

Firm Foundation Construction LLC 2120 Hauser St, La Crosse, WI Last Updated: July 15, 2026

Welcome to the website of Firm Foundation Construction ("FFC," "we," "us," or "our"). These Terms and Conditions of Use ("Terms") govern your use of our website, client portal, mobile experience, and any emails, text messages, or other electronic communications we send (together, the "Site"). By visiting or using our Site, you accept these Terms and agree to follow all applicable laws. If these Terms are not acceptable to you, please do not use the Site.

1. Ownership of Site Content

Everything on this Site, including text, photos of our projects, graphics, logos, videos, software, and the way it is all organized and presented, belongs to FFC or to the partners and vendors who have licensed it to us. This material is protected under United States and international copyright, trademark, and other intellectual property laws. We may update, change, or take down any part of the Site whenever we choose, without advance notice, and we are not responsible if the Site is unavailable at any time.

2. Permission to Use the Site

We grant you a limited, personal, non-transferable license to view and use this Site. This is permission to use, not a transfer of ownership. Under this license, you agree that you will not:

• copy, alter, or reuse Site materials or services;
• use anything on the Site for commercial purposes or public display without our written approval;
• reverse engineer, decompile, or tamper with any software that runs or supports the Site;
• scrape, harvest, mine, or otherwise mass-collect data from the Site;
• strip out copyright, trademark, or other ownership notices; or
• republish, mirror, or hand off Site materials to another person, company, or server.

Your permission to use the Site ends automatically if you break any of these rules, and we may revoke it at any time, with or without cause.

3. Content You Submit

"Your Content" means anything you post or send to us through the Site, such as reviews, comments, feedback, photos, messages, or files. When you share Your Content publicly through the Site, you give FFC a worldwide, royalty-free, non-exclusive, irrevocable, and sublicensable right to use, display, reproduce, adapt, translate, and share it on our Site and in our marketing across any media. Your Content must be your own work and must not step on anyone else's rights. We may remove any of Your Content at any time, for any reason, without notice.

When using any part of the Site that allows you to type, upload, or send material, you agree not to submit or spread:

• unsolicited messages to people who never agreed to receive them;
• material that violates another person's intellectual property, privacy, publicity, or confidentiality rights;
• content that is unlawful, harassing, threatening, defamatory, obscene, abusive, harmful to minors, or that could damage our reputation or the reputation of our service providers;
• content promoting illegal drugs or unauthorized pharmaceuticals;
• viruses, worms, malware, or any code or signal designed to damage, intercept, or interfere with any system, data, or equipment; or
• information that is false, deceptive, or likely to mislead.

4. Disclaimer

We cannot promise that files downloaded from the internet or from our Site will be free of viruses or other harmful code. You are responsible for your own antivirus protection and for backing up your own data. TO THE FULLEST EXTENT ALLOWED BY LAW, THE SITE AND EVERYTHING ON IT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT THE MATERIALS ON THE SITE ARE ACCURATE, COMPLETE, CURRENT, OR RELIABLE, AND WE ARE NOT LIABLE FOR HARM CAUSED BY VIRUSES, DENIAL-OF-SERVICE ATTACKS, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL RESULTING FROM YOUR USE OF THE SITE OR ANY LINKED WEBSITE.

5. Limitation of Liability

TO THE FULLEST EXTENT ALLOWED BY LAW, FFC, ITS OWNERS, EMPLOYEES, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR DAMAGES OF ANY KIND ARISING FROM YOUR USE OF, OR INABILITY TO USE, THE SITE, ANY LINKED WEBSITE, OR ANY CONTENT OR SERVICES OBTAINED THROUGH THEM. THIS INCLUDES DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, AND PUNITIVE DAMAGES, SUCH AS PERSONAL INJURY, EMOTIONAL DISTRESS, LOST PROFITS, LOST DATA, LOST BUSINESS, OR LOSS OF GOODWILL, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF FORESEEABLE. NOTHING IN THESE TERMS LIMITS ANY LIABILITY THAT CANNOT BE EXCLUDED UNDER APPLICABLE LAW.

6. Indemnification

You agree to defend and hold harmless FFC, our affiliates, owners, employees, contractors, agents, licensors, suppliers, and service providers from any claims, damages, judgments, losses, costs, or expenses (including reasonable attorney fees) that arise from your violation of these Terms or your use of the Site in any way not expressly allowed here.

7. Corrections, Links, and Changes to These Terms

The Site may occasionally contain technical, typographical, or photographic errors. We do not promise that Site materials are accurate, complete, or up to date, and we may change them at any time without committing to update them. Links to outside websites are provided for convenience only; we have not reviewed those sites, we are not responsible for their content, and a link is not an endorsement. We may revise these Terms at any time, and by continuing to use the Site you agree to the version in effect at that time.

8. Governing Law and Entire Agreement

Any claim relating to the Site is governed by the laws of the State of Wisconsin, without regard to its conflict of law rules. These Terms, together with our Privacy Policy, make up the entire agreement between you and FFC regarding the Site and replace all earlier understandings, written or spoken.

SMS TERMS AND CONDITIONS

1. SMS Consent Communication

The information (608-721-1991) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

If you have consented to receive text messages from Firm Foundation Construction, you may receive messages related to the following:

• Appointment reminders
• Account update notifications
• Appointment confirmations
• Application status updates
• General customer support

3. Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to an average of 10 SMS messages per week related to your appointment reminders, account update notifications, appointment confirmations, application status updates, and general customer support.

4. Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.

5. Opt-In Method

You may opt in to receive SMS messages from Firm Foundation Construction in the following ways:

• By submitting an online form

6. Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7. Help

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at www.ffcwi.com.

Additional Options: Contact us for help at 608-721-1991.

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8. Standard Messaging Disclosures

• Message and data rates may apply.
• You can opt out at any time by texting "STOP."
• For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.
• Message frequency may vary.